In a globalized economy, demand for International Shipping from businesses and individuals is growing rapidly. However, this comes with common challenges: complex procedures, non-optimal costs, the risk of lost or damaged goods, and a lack of transparency in the shipping process.
Looking for a reliable logistics partner so you can connect with the world with confidence? PTN Logistics is your comprehensive solution.
Explore more PTN Logistics services here!
[ez-toc]
About PTN Logistics’ International shipping service
✅ With over 15 years of experience and our status as a Tier 1 Agent for leading international carriers like DHL, FedEx, and UPS, PTN Logistics is proud to offer a comprehensive ecosystem of international shipping solutions.
✅ We are more than just a service provider; we are your strategic partner, committed to delivering trust and optimal performance for every shipment.
✅ We understand that every shipment and every transport need holds significant importance.
✅ Therefore, PTN Logistics relentlessly strives to optimize every process, ensuring your goods are transported quickly and safely. We deliver efficiency that contributes to your success.
Need to ship urgently? Let PTN Logistics help you move—fast!
International shipping methods at PTN Logistics
To meet the diverse needs of our customers, PTN Logistics offers a variety of flexible international shipping services:
International air freight
Air freight is the ideal choice for shipments that require speed and high security. PTN Logistics’ air transport service helps you move goods anywhere in the world in the fastest possible time. It offers superior speed and short transit times, making it perfect for high – value goods, urgent deliveries, or items with a limited shelf life.
Our Air Freight services include:
🛫 Door-to-Door: We pick up from the sender’s address and deliver directly to the recipient’s hands.
🛫 Door-to-Port: We collect from your location and deliver to the destination airport/international terminal.
🛫 Port-to-Door: We receive goods at the origin airport and deliver to the recipient’s doorstep.
🛫 Port-to-Port: We manage transport from the departure airport to the destination airport – ideal for clients who have their own arrangements for final-mile delivery.
Choose air freight if you need to deliver urgently, are shipping high-value items, or require tight control over delivery timelines.
👉Learn more: Air Freight at PTN Logistics — fast and secure
International sea freight
Sea freight is an economical and effective solution for large, bulky, or non-urgent shipments. It is the most cost-effective method for transporting large volumes of goods on international routes.
It offers lower costs compared to air freight and can handle large volumes and oversized cargo, making it suitable for long-term logistics planning. Our two main sea freight services for international shipping are:
🛳️ Less than container load (LCL): Perfect for smaller shipments that do not require a full container. Your cargo is consolidated with other shipments to optimize costs.
🛳️ Full container load (FCL): Designed for large shipments that can fill an entire container, ensuring greater privacy and security for your goods.
👉Learn more: Ocean Freight at PTN Logistics — the optimal transport solution
Benefits of using PTN Logistics’ international shipping services
When you choose PTN Logistics, you gain outstanding benefits that effectively solve the challenges you face:
- Fast and on-time delivery: With our extensive partner network and professional processes, we guarantee that delivery times are always optimized. This eliminates your worries about delays or disruptions in your supply chain.
- Professional and dedicated support for every shipment: You will be assisted by a team of experienced experts with in-depth knowledge of customs procedures and international regulations. They are ready to answer all your questions and handle any situation quickly and effectively.
- 24/7 transparent and clear order tracking: Our modern online tracking system allows you to monitor your international shipment in real-time, anytime, anywhere. This provides complete transparency and gives you peace of mind about the status of your cargo.
- Flexible handling of unforeseen situations: With years of experience, we can anticipate and swiftly manage any issues that may arise, such as customs inspections or schedule changes, ensuring your goods still arrive safely and on schedule.
👉Optimize cost — Transparent process — Dedicated support. All at PTN Logistics!
Why choose a Tier-1 agent like PTN Logistics for international shipping?
Choosing PTN Logistics – a Tier 1 Agent for major carriers – provides distinct advantages that few other providers can match:
Cost savings
Thanks to our long-term contracts with major carriers like DHL, FedEx, and UPS, we receive special preferential rates for international shipping services. This allows our clients to significantly optimize their logistics costs—a competitive edge that smaller, individual units rarely have.
Comprehensive customs clearance support
Our team of experts has an in-depth understanding of international customs documentation and complex import/export regulations. We help you complete all paperwork accurately and quickly, minimizing the risk of delays or unexpected fees.
Flexible choice of carriers
We offer a wide range of options from reputable carriers, allowing you to select the service that best fits your needs regarding speed, cost, and cargo type.
Door-to-Door service
PTN Logistics provides an all-inclusive service, from picking up goods at your warehouse to delivering them directly to the recipient abroad. This saves you time and effort, as you won’t need to coordinate with multiple different providers.
Modern online tracking and cargo insurance
Our advanced tracking system ensures you always know the location and status of your shipment. Crucially, we also offer cargo insurance services, providing you with absolute peace of mind against any unforeseen risks.
Our international shipping rates
PTN Logistics is committed to offering competitive rates that correspond with our high-quality service and comprehensive solutions.
We don’t just compete on price; we focus on delivering “optimal value,” which reflects our investment in expert teams, modern technology, and a commitment to professional customer support.
To receive a precise quote tailored to your specific needs, please contact us directly via our Hotline or Email.
👉Click to get a detailed, free, no-obligation quote!
A guide to shipping internationally
Sending a package overseas involves more than just packing and shipping. To ensure the process is smooth, on schedule, and free of issues at customs or airports, you need to prepare thoroughly – from packaging your goods to handling customs procedures.
Understanding the regulations for permissible export goods, adhering to the packaging standards required by each country, and preparing all necessary documents will save you time, money, and prevent potential risks during transit.
How should you pack goods to ensure their safety?
Proper packaging is a critical step in ensuring your goods remain safe throughout the international shipping journey. You can refer to the following international packing standards:
- Step 1: Choose sturdy, durable packing materials of a suitable size for your items. Use multi-layer cardboard boxes or wooden crates, depending on the type of goods.
- Step 2: Wrap each item individually with specialized cushioning materials to prevent scratches and damage. Use bubble wrap, PE foam, or crumpled newspaper.
- Step 3: Place the items securely in the box, fastening them with tape or straps. Prevent goods from shifting inside the container.
- Step 4: Fill any remaining empty space with cushioning material to stop items from moving during transit. This is especially important for fragile goods.
- Step 5: Securely seal all edges of the box with tape, ensuring it cannot open during shipment. Use high-quality tape and apply it thoroughly to all seams and edges.
- Step 6: Clearly label the box with the sender’s and recipient’s full name, detailed address, phone number, a description of the contents, and a fragile warning (if applicable). This helps speed up the sorting and delivery process.
Does the packaging process seem too complex? PTN Logistics is always ready to assist with packing for our clients at no additional cost to the service you have already selected.
What is required for customs clearance when shipping internationally?
To ensure a smooth customs clearance process, you need to prepare the following essential documents and procedures:
- Customs declaration: A mandatory document declaring information about the goods.
- Sales contract: Shows the transaction between the sender and the recipient.
- Commercial invoice: Details the value and description of the goods.
- Packing list: Lists the quantity, weight, and packaging details of the cargo.
- Bill of lading (for sea freight) / Air waybill (for air freight): The transport document issued by the shipping line or airline.
- Certificate of origin (C/O): Required to benefit from tariff preferences, if applicable.
- Cargo Insurance certificate: If you have purchased insurance for the shipment.
👉PTN provides end-to-end customs brokerage—you just prepare the goods!
International shipping process at PTN Logistics
PTN Logistics has optimized its service process to ensure maximum convenience and efficiency for our clients:
Step 1: Consultation and quotation
We listen carefully to your detailed requirements regarding the product, quantity, timeline, and any special conditions. PTN Logistics will then work with you to negotiate and finalize the price, trade terms (Incoterms), payment methods, and contract provisions.
Step 2: Receiving your goods
We assist you in verifying the quality and quantity of the goods as per the agreement, ensuring everything is perfect before dispatch.
Afterward, we proceed with meticulous packaging according to international standards, apply all necessary labels, and provide reinforcement (if required) to offer maximum protection for your cargo against any impact throughout the transit.
Step 3: Customs procedures and documentation
PTN Logistics will act on your behalf to compile all necessary documents (such as the bill of lading, commercial invoice, packing list, and any specific permits). The entire export customs declaration process is handled electronically for swift clearance at the airport terminal, after which the goods are transferred to the carrier’s warehouse/sorting center, ready for the next available flight.
Step 4: Main transport stage
The cargo is loaded onto the airline’s aircraft according to the confirmed schedule. From the airport of departure, the aircraft transports the goods to the destination airport in the importing country. The transit time is optimized based on the chosen route and express service to ensure maximum speed.
Step 5: import customs clearance
Upon arrival at the destination airport, PTN Logistics continues to handle complex import procedures on your behalf. We manage the import customs declaration, submit the required documentation, and assist with the settlement of any applicable taxes (import duties, VAT).
Our goal is to ensure your goods are inspected and cleared by customs promptly, ready for the final step.
Step 6: Delivery and completion
Our local delivery team will transport the goods from the sorting center directly to the recipient’s address. Once the recipient inspects and signs the confirmation of receipt, PTN Logistics will reconcile and finalize all related documents, ensuring the entire A-to-Z process is executed with maximum transparency and efficiency.
Legal regulations for international shipping
Understanding the legal regulations is crucial to prevent any issues during the international shipping process.
Permitted goods for international shipping
Items generally permitted for international shipping include:
✔️ Consumer products: Apparel, footwear, personal items, household goods.
✔️ Dry foodstuffs: Confectionery, tea, coffee, dried seafood (must be processed, vacuum-sealed, and clearly labeled).
✔️ Agricultural and aquatic products: Processed and packaged products (subject to the import regulations of the destination country).
✔️ Other products: Handicrafts, souvenirs, machine parts (not on the prohibited list).
Restricted and prohibited goods
You must pay special attention to the following categories of goods:
❌Prohibited items:
These are items strictly forbidden from being shipped abroad under Vietnamese law and international conventions. They include:
- Weapons, ammunition, explosives, and combat support tools.
- Narcotics, addictive substances, and banned precursors.
- Rare and endangered wildlife (listed under CITES).
- Artifacts, antiques, and documents belonging to the national cultural heritage.
- Publications, documents, or goods that violate public decency or threaten national security.
❌ Restricted items:
These are items that can only be exported with a permit from a competent authority or must comply with special transport regulations. They include:
- Medicines and special pharmaceuticals.
- Chemicals, flammable or explosive materials, and radioactive substances.
- Goods of cultural-historical value or related to national security and defense.
- Dangerous goods as classified by IATA/IMO, such as lithium batteries, compressed gases, flammable liquids, toxic substances, etc. (require special packaging, declaration, and handling according to international and carrier-specific standards).
Packaging regulations for international shipments
- Fragile goods: Use shock-absorbing materials (foam, cushioning, or nylon) and clearly mark “Fragile.”
- Food: Use desiccants and sealed cartons; vacuum-pack if required to maintain quality.
- Liquids: Place in sealed bottles/jars with ample cushioning inside rigid cartons to prevent leaks.
- Corrosive/perishable goods: Add moisture barriers and protect from environmental exposure during transit.
Regulations on taxes and fees for international shipments
When shipping internationally, you need to be aware of several types of taxes and fees:
- Export duties: Applicable to certain goods when exported from Vietnam (subject to current regulations).
- Customs fees: Charges related to processing documents and inspecting goods at the border.
- Value added tax (VAT): Applied to services within Vietnam.
- Freight charges: The cost of transporting the goods from the origin to the destination.
- Service fees: Charges for value-added services such as packaging, insurance, or brokerage services.
- Import duties and VAT in the destination country: The recipient may be liable for import taxes and fees according to the regulations of their country. PTN Logistics will provide clear advice on these potential charges to help you prepare.
With PTN Logistics, international shipping is no longer a burden but a smooth and secure journey. We not only provide comprehensive transport solutions – from air and sea freight to handling complex customs procedures – but also commit to delivering peace of mind and outstanding efficiency.
Let PTN Logistics be your trusted partner, helping you optimize costs, save time, and successfully connect with any destination in the world.
Contact us today for free consultation and a tailored quote—let’s build new successes with PTN Logistics!
Contact information
- Hotline: 1900 2197 – 0935 333 999
- Email: nam.nguyen@ptnlogistics.com
