Air Freight

Air freight services for exporters from PTN Logistics are the optimal solution for fast, safe, and cost-effective deliveries. With over 15 years of experience, modern technology, and a dedicated team, we help you take your products worldwide.

Overview of Air Freight Services 

Air freight is a transportation service that utilizes aircraft as the primary means of moving goods, offering exceptional speed, superior security, and suitability for high-value, perishable, or time-sensitive shipments. It stands as a compelling and vital service within today’s international air freight market.

According to detailed information from WACF in 2024: the global air cargo fleet is expected to grow to 3,900 aircraft by 2043, up two-thirds from 2,340 freighters in 2023. Driven by high-growth Asian markets, the large wide-body freighter fleet will nearly double.

The primary purpose of this service is to meet the international air shipping needs of exporting businesses, effectively addressing challenges related to delivery times, cargo integrity, and compliance with air customs procedures.

Our basic scope of services includes cargo pickup, IATA-standard packing, air transportation, air waybill (AWB) processing, and final delivery. This service does not cover oversized/overweight cargo or high-level hazardous materials prohibited from air transport.

Highlights of PTN Logistics’ air freight service

Our company is proud to offer professional and versatile air freight services, providing optimal solutions tailored to the unique requirements of your business.

Definition of air freight service

Air cargo is the method of transporting goods by aircraft. Shipments can be carried on dedicated cargo aircraft (freighters) or within the belly hold of passenger planes. It is the ideal choice when you require maximum speed and security for your shipment.

Discover more end-to-end transport services that PTN Logistics implements for exporters.

Comprehensive Service Coverage

Air freight is a fast, secure, and efficient shipping method suitable for a wide variety of goods. We provide four primary service types: Door-to-Door, Door-to-Port, Port-to-Door, and Port-to-Port, each designed to meet specific customer needs. Below is a detailed breakdown of each service:

Door-to-Door

Door-to-Door is our all-inclusive air freight solution where we manage the entire logistics process, from collecting the goods at the shipper’s location to delivering them directly to the recipient’s doorstep.

Our Door-to-Door service includes:

• Pickup at the point of origin.
• Handling all export customs clearance procedures.
• Arranging carriage with the airline.
• Managing import customs procedures at the destination.
• Final delivery to the destination via ground transport or other suitable methods.

Our service delivers real value through these key advantages:

• A complete, end-to-end (A-to-Z) air freight service, including customs brokerage and final delivery.
• Saves time and effort, especially for businesses new to import/export or those with limited logistics experience. Ensures your cargo arrives on time, at the right location, with maximum safety.

Door-to-Port

Door-to-Port is an air freight service that covers the collection of goods from the customer’s premises and transportation to the designated destination airport. The consignee or their appointed agent is then responsible for handling subsequent stages, such as import customs clearance and inland transportation.

Our Door-to-Port service includes:

• Pickup at the point of origin.
• Handling all export customs clearance procedures.
• Arranging carriage with the airline.

This service does not include:

• Import customs clearance at the destination airport.
• Transportation from the destination airport to the final delivery point.

We offer an optimized solution with distinct benefits:

• Convenient pickup and transport to the destination airport, including export customs handling.
• More cost-effective than Door-to-Door, ideal for businesses that have partners at the destination to manage the final steps. Guarantees speed and security throughout the international air transport phase.

Port-to-Door

Port-to-Door is a service where we receive your cargo at the origin airport and manage its transportation to the recipient’s final address, including handling import customs clearance and inland delivery.

This service includes:

• Receiving cargo at the origin airport.
• Arranging carriage with the airline.
• Handling import customs clearance at the destination.
• Final delivery to the destination via ground transport or other suitable methods.

This service does not include: Pickup from the shipper’s location at the point of origin.

The primary benefits of using this service are:

• We handle the entire process from the origin airport to the final door, including import customs.
• Saves valuable time for SMEs importing goods, especially when prompt final-mile delivery is critical.
• Ensures full compliance with international customs regulations.

Port-to-Port

Port-to-Port is a fundamental service focused solely on transporting cargo from the origin airport to the destination airport. It does not include pickup or delivery services at either end. This is the most basic air freight service available.

This service includes:

• Receiving cargo at the origin airport.
• Arranging carriage with the airline.

This service does not include:

• Pickup from the customer’s premises.
• Customs clearance procedures.
• Delivery from the destination airport.

With this service, your business will gain the following core benefits:

• Direct airport-to-airport transportation focused on speed and efficiency.
• The most economical option among our air cargo services, perfect for businesses that can manage their own pre-carriage and on-carriage logistics.
• Ideal for distributors or e-commerce companies that have established logistics partners at both origin and destination.

Outstanding benefits of PTN Logistics’ air freight

Air freight is not merely transportation; it optimizes your entire supply chain:

Ensuring absolute cargo safety

For high-value or fragile shipments, security is our top priority. We implement professional measures to provide maximum protection for your cargo throughout its entire air journey:

✅ Professional Packing Processes: We utilize packing materials that meet international (IATA) standards and provide expert advice on the most suitable packing methods for each type of cargo.

✅ Comprehensive Cargo Insurance: We offer a range of insurance packages to fully protect the value of your goods against all potential risks.

✅ 24/7 Close Monitoring: Our dedicated customer service team provides constant updates, while our advanced management software allows you to track your shipment’s location and status at all times.

Save time, enhance efficiency

Speed is the core advantage of air freight, giving our clients a competitive edge in the international market:

✅ Reduced Transit Times: This is especially critical for time-sensitive goods such as fresh agricultural products, textile samples, or urgent electronic components.

✅ Expedited Customs Clearance: Our team of seasoned customs specialists has in-depth knowledge of HS codes, Certificates of Origin (C/O), and specialized inspection regulations to ensure swift clearance and minimize delays.

✅ Multimodal Transport Integration: We go beyond air freight by flexibly coordinating with road and sea transport to ensure seamless, on-time delivery from the airport directly to your warehouse.

Combine with our road transport to secure the chain from airport to the customer’s hands.

Optimize operating costs

While the initial rate for air freight can be higher, our intelligent solutions help you achieve significant overall cost savings:

✅ Optimal Routing: We provide expert consultation to select the most suitable flight routes for your needs and budget, integrating customs and warehousing services to reduce storage costs and delay penalties.

✅ Competitive Rate Negotiation: Leveraging our strong relationships with leading airlines, we consistently negotiate to secure the best possible freight rates for our clients.

✅ Transparent Pricing: All charges are clearly itemized with no hidden fees, making it easy for your business to manage and control its logistics budget

If you prioritize cost and large volumes, see PTN Logistics’ ocean freight services.

Why choose PTN Logistics for air freight?

Choosing us means professionalism, reliability, and efficient air solutions for your supply chain.

Proven experience & Capability

• Extensive Industry Experience: Established in 2011, we possess deep expertise in international logistics, with a specialized focus on air freight services.
• Impressive Track Record: Having successfully processed over 3,000 shipments for more than 1,500 satisfied clients, we have built a robust network of over 100 trusted transport partners worldwide.

A dedicated and experienced team of experts

• Superior Expertise: Our team consists of logistics specialists, customs brokers, and technicians trained to international standards (IATA, FIATA). They possess an in-depth understanding of the complex regulations and procedures for all cargo types, including specialized and project cargo.
• Dedicated Service: We are committed to listening and understanding your business needs to provide tailored, optimal solutions. Our clients’ interests are always our top priority.

Our Gold-Standard Service Commitment

Our company is committed to delivering superior service with the highest standards:

↪️ Door-to-Door Delivery: We handle everything from pickup at your location to final delivery to the recipient, ensuring maximum convenience for your business.

↪️ 24/7 Support: Our expert team is always available to assist you with customs declarations and provide round-the-clock consultation for any shipping-related issues.

↪️ Cargo Insurance: We provide expert consultation on comprehensive insurance packages to protect your cargo throughout its journey, offering you complete peace of mind.

↪️ 100% Guarantee: We commit to compensating 100% of the cargo’s value in the event of damage or loss during transit (as per contract terms).

Prestigious certifications and industry awards

PTN Logistics is proud to be a trusted partner, recognized with the following certifications and awards:

🔒 FIATA Certified: International Federation of Freight Forwarders Associations.

🔒 IATA Certified: International Air Transport Association.

🔒 ISO 9001:2015: Certified for Quality Management Systems in logistics, affirming our professional operational standards.

🔒 Top 10 Reputable Logistics Enterprises in Vietnam (2023): A prestigious award recognizing our market leadership.

🔒 “Excellent Customer Service” Award: From the Vietnam Business Association, a testament to our dedication and service quality.

Modern technology & Infrastructure

↪️ Advanced Technology: We utilize a state-of-the-art Transportation Management System (TMS) and online shipment tracking, with API integration to major airlines, ensuring transparency and superior efficiency.

↪️ Modern Facilities: Our international-standard warehouse system includes specialized cold and cool storage for fresh produce and pharmaceuticals, equipped with modern handling equipment to ensure the best preservation and safety for your goods.

↪️ Extensive Transport Network: We maintain strong partnerships with leading airlines and operate a diverse, modern fleet of domestic transport vehicles, guaranteeing a seamless connection from warehouse to airport and back.

Read more expert pieces in our transport services category curated by PTN Logistics.

PTN Logistics’ air freight service: The perfect fit for your business

Our air freight services are designed to cater to a diverse range of businesses, helping you solve any challenge in your supply chain:

• Small and Medium-Sized Enterprises (SMEs): We help SMEs optimize their supply chains and accelerate their speed-to-market.
• Domestic and International Distributors: Ensuring a smooth and timely flow of goods to keep your operations moving.
• Import/Export E-commerce Companies: Supporting fast, accurate deliveries to enhance the end-customer experience.

PTN Logistics has deep expertise in air freight for a wide variety of commodities, with particular strengths in handling:

• Electronics and Pharmaceuticals: Requiring high security and strict temperature control.
• Fashion, Food, and Agricultural Products: Ensuring optimal speed and preservation conditions to maintain product quality.
• Furniture and Interior/Exterior Decor: Transporting bulky products that require specialized packing and safe handling, especially items prone to scratching or damage.
• Chemical Products: Requiring special documentation and strict compliance with hazardous materials (Hazmat) regulations to ensure absolute safety.
• Conditional Exports: Including products that require quarantine, quality inspection, or are subject to specific import/export restrictions in destination markets.

Furthermore, we cater to all shipment sizes, from small parcels to large cargo, and accommodate any shipping frequency—whether it’s daily, weekly, or monthly.

Our professional air freight service process

Worried about complicated, time-consuming, or expertise-intensive shipping procedures? At PTN Logistics, all you need are the necessary details for your shipment. We will manage the rest through our professional and transparent 7-step process, ensuring every shipment is handled with maximum efficiency:

Step 1: Receive your request

PTN Logistics consultants gather details about your air shipment via hotline, email, or in person.

Step 2: Cargo assessment & Solution consulting

We assess cargo characteristics (type, dimensions, weight, special requirements) and propose the best air freight plan suited to your industry and budget.

Step 3: Planning and detailed quotation

Based on the assessment, we create a detailed shipping plan, including schedules, flight routes, value-added services (customs, packing, insurance), and provide a clear, transparent price quotation.

Step 4: Contract agreement and schedule confirmation

Upon agreement, a formal air freight contract is signed. The shipping schedule is then confirmed, giving your business full control and predictability.

Step 5: Shipment execution and tracking

We handle all necessary procedures, transport your goods to the airport, and book the flight. You can easily monitor your shipment’s status 24/7 through our advanced tracking system.

Step 6: Delivery, verification & completion

Goods are delivered per commitment. You verify and confirm completion of the air freight service.

Step 7: Post-delivery support & feedback

We remain available to assist with any post-delivery matters and collect your feedback to continuously improve our service quality.

Air Freight Pricing

It is undeniable that the cost of shipping by air is generally higher than other transport methods. However, at PTN Logistics, we design our pricing with flexibility to ensure it is both competitive and perfectly aligned with the unique needs of your business. The final freight rate is calculated based on the following factors:

✅ Cargo Type, Dimensions, and Weight: Specialized or oversized/overweight cargo will have different pricing compared to general cargo.

✅ Terms of Delivery: The cost will vary depending on the chosen service model: Door-to-Door, Door-to-Port, Port-to-Door, or Port-to-Port.

✅ Shipment Urgency: Express or expedited services for time-critical shipments will incur higher costs.

✅ Peak and Off-Peak Seasons: Rates can fluctuate depending on the time of year, such as during the year-end holiday rush or peak production periods.

PTN Logistics’ air freight service is your key to conquering the global market with speed, security, and optimized costs. By partnering with reputable airlines and leveraging modern technology, we are committed to delivering a superior logistics experience.

Contact us now for free consultation and a detailed air-freight quote!

Contact information

• Hotline: 1900 2197 – 0935 333 999
• Email: nam.nguyen@ptnlogistics.com